# 🚀 Staff Dashboard Real-Time Quick Start

## What Was Implemented

✅ **Real-Time Staff Dashboard** with:
- Live inquiry & appointment management
- Instant approve/decline functionality
- 5-second auto-refresh polling
- Real-time statistics updates
- Responsive design for all devices

## Getting Started (3 Steps)

### Step 1: Access the Dashboard
```
URL: http://localhost/nexthm/dashboards/staff-dashboard-realtime.php
```

**Requirements:**
- Be logged in as a staff member (role = 'staff')
- Database tables must exist (auto-created by config.php)

### Step 2: View Your Data
The dashboard automatically shows:
- 💬 **Pending Inquiries** - Customer property inquiries
- 📅 **Scheduled Appointments** - Property visit appointments
- 📊 **Real-Time Stats** - Live counts updated every 5 seconds

### Step 3: Manage Inquiries & Appointments
For each inquiry/appointment you can:
- ✓ **Approve** - Single click approval
- ✕ **Decline** - Single click decline
- 📧 **Email** - Send direct email to customer

## Real-Time Features

### Auto-Refresh (5 Seconds)
Everything updates automatically every 5 seconds:
- New inquiries appear instantly
- New appointments show immediately
- Status changes reflect across all tabs
- No page refresh needed

### Instant Actions
When you approve or decline:
1. Click the button
2. Confirmation dialog appears
3. Action processed in real-time
4. Dashboard updates automatically
5. Stats refresh with new counts

### Live Indicators
- 🔴 **LIVE** badge shows real-time active
- 🔶 Orange = Needs your action
- 🔵 Blue = You responded
- 🟢 Green = Approved by you
- 🔴 Red = Declined by you

## File Locations

**New Dashboard:**
- `/dashboards/staff-dashboard-realtime.php`

**Real-Time APIs:**
- `/api/staff/realtime-approve-inquiry.php`
- `/api/staff/realtime-approve-appointment.php`
- `/api/staff/realtime-server.php`

**Existing APIs (Used):**
- `/api/staff/get-pending-inquiries.php`
- `/api/staff/get-scheduled-visits.php`
- `/api/staff/get-stats.php`

## Database Tables (Auto-Created)

The system uses these existing tables:
```
- inquiries (id, customer_id, property_id, status, message, created_at, updated_at)
- appointments (id, user_id, property_id, appointment_date, appointment_time, status)
- realtime_updates (id, update_type, entity_id, entity_type, action, data, created_at)
```

## Test It Now

### Test 1: View Pending Inquiries
1. Go to dashboard
2. See all pending inquiries under "💬 Customer Inquiries"
3. Watch stats update in real-time

### Test 2: Approve an Inquiry
1. Find a pending inquiry (orange badge)
2. Click ✓ Approve
3. Confirm when asked
4. See it move to "✓ APPROVED" section
5. Stats update automatically

### Test 3: Multi-Tab Live Update
1. Open dashboard in Tab 1
2. Open dashboard in Tab 2
3. Approve something in Tab 1
4. Tab 2 updates within 5 seconds (no refresh!)

### Test 4: Decline an Appointment
1. Find pending appointment
2. Click ✕ Decline
3. Confirm action
4. Appointment moves to declined section
5. Stats reflect the change

## Common Tasks

### ✓ Approve All Pending Inquiries
```
1. Go to dashboard
2. Find "💬 Customer Inquiries" section
3. For each orange (pending) inquiry:
   - Click ✓ Approve
   - Confirm
   - Done! (auto-updates)
```

### ✕ Decline an Appointment
```
1. Find "📅 Scheduled Appointments"
2. Click ✕ Decline on appointment
3. Confirm decline
4. Appointment marked as declined
5. Stats update
```

### 📧 Email Customer
```
1. Click 📧 Email button
2. Opens email client
3. Pre-filled with customer email
4. Type and send response
```

## What Happens Behind the Scenes

### Real-Time Polling (Every 5 Seconds)
```
Dashboard Running
    ↓
Fetch: get-pending-inquiries.php
Fetch: get-scheduled-visits.php
Fetch: get-stats.php
    ↓
Compare with previous data
    ↓
Update only changed elements
    ↓
Wait 5 seconds, repeat
```

### Immediate Action Processing
```
Staff clicks "✓ Approve"
    ↓
POST to realtime-approve-inquiry.php
    ↓
Database updated (status = 'approved')
    ↓
Record added to realtime_updates
    ↓
Success response received
    ↓
Auto-refresh after 500ms
    ↓
Dashboard shows new data
```

## Monitoring Real-Time Updates

Open Browser DevTools (F12) → Console to see:

```javascript
// Real-time polling messages
Inquiries loaded: 3
Appointments loaded: 2
Stats loaded: {pending_inquiries: 5, ...}
```

## Status Indicators Guide

### Inquiry Statuses
| Badge | Meaning | Action |
|-------|---------|--------|
| ⏳ PENDING | Awaiting your response | Approve or Decline |
| 💬 RESPONDED | You've responded | Final decision needed |
| ✓ APPROVED | Approved by staff | Complete |
| ✕ DECLINED | Declined by staff | Complete |

### Appointment Statuses
| Badge | Meaning | Action |
|-------|---------|--------|
| ⏳ PENDING | Awaiting approval | Approve or Decline |
| ✓ APPROVED | Approved by staff | Complete |
| ✕ DECLINED | Declined by staff | Complete |

## Troubleshooting

### Dashboard not loading?
- ✓ Check you're logged in as staff  
- ✓ Check URL: `.../dashboards/staff-dashboard-realtime.php`
- ✓ Check browser console for errors

### Real-time updates not working?
- ✓ Check Network tab for failed API calls
- ✓ Verify database tables exist
- ✓ Check browser console for JavaScript errors
- ✓ Refresh the page

### Actions not saving?
- ✓ Check staff user exists in database
- ✓ Check inquiries/appointments tables have data
- ✓ Look at API response errors in Network tab

### Stats not updating?
- ✓ Wait 5 seconds for polling
- ✓ Check `/api/staff/get-stats.php` is working
- ✓ Check database has actual data

## Performance Tips

1. **Close unused tabs** - Each tab polls every 5 seconds
2. **Check browser console** - Look for JavaScript errors
3. **Monitor Network tab** - Verify API calls complete
4. **Verify database** - Ensure tables indexed properly

## Next Steps

After successful testing:

1. **Update Navigation** - Point nav links to new dashboard
2. **Train Staff** - Show team how to use approve/decline
3. **Set Notifications** - Configure email notifications (optional)
4. **Monitor Usage** - Track approval response times
5. **Gather Feedback** - Get staff suggestions for improvements

## Support

- 📖 See full docs: `STAFF_REALTIME_IMPLEMENTATION.md`
- 🔧 Check API files: `/api/staff/`
- 💾 Review database: phpMyAdmin
- 📝 Check logs: `xampp/logs/`

---

**Status:** ✅ Ready for Production
**Real-Time:** Yes (5-second polling)
**Tested:** Approve/Decline functions working
